The time we need to process an order is up to 5-7 business days of payment processed (excluding national holidays). You will receive an official tracking notification once your parcel has shipped. Please be sure to check your spam folder for order progress and confirmation. Packages will ship only to the name and address provided at the time of checkout, no exceptions. Please verify your information is correct prior to purchase. All orders ship UPS Ground. Shipping times may vary and are separate from processing time.
Shipping times may vary around the holiday season, inclement weather, or natural disasters.
A NOTE ABOUT PACKAGING
Most items (excluding brooms, larger brushes, baskets, and other larger items) will be wrapped in our reusable cotton draw string bag. If an item is deemed fragile, it will receive tissue paper wrapping, a paper sticker and hemp cord tie for safe keeping. Antique items will receive additional wrapping per our discretion - as they are irreplaceable items. If you would like to opt out of the fragile wrapping, please make a note at checkout, please keep in mind fragile items are safer during transport with the extra wrapping. Please feel free to reuse wrapping when possible!
You can read more about the tissue paper we use
Please reference tracking which is sent to all of our customers in regards to the progress and estimated time of arrival for your shipment. We do not guarantee arrival dates, as once items are in the care of the Postal Service, they are out of our hands. Thank you for understanding!
Shipping continental U.S. only at this time.
Layaway or Holds
Unforunately we cannot offer any holds on items at this time.
Vintage items are imperfect due to age and may contain flaws. We do our best to provide photos that honestly reflect the character of the piece. Actual colors may vary slightly from photos. All items are sold as is condition. Please be sure to reach out to us with any questions prior to purchase, all sales are final.
Returns or Exchanges
All sales are final.
We are a small business and we do not accept returns or exchanges. Please keep in mind, our customers do agree to this at time of checkout. Please reach out to us with any questions prior to purchase. You can do so using the Contact form linked at the bottom of this page.
If an item is missing from your order or arrives damaged, please use our
Claims Form also linked at the bottom of this page. We do require this form to be completed properly in order for us to review a claim. Thank you!
Please note, our business hours are Monday-Friday 9:00am-5:00pm Pacific Standard Time, excluding national Holidays. We will do our best to get back to you during our regular business hours.
Please feel free to reach out with any questions, concerns, or all other inquiries. You can do so by clicking the "Contact" link at the bottom of this website. We will do our best to get back to you during our regular business hours as listed below.
Our business hours are Monday-Friday 9:00am-5:00pm Pacific Standard Time, excluding national Holidays.