INFO

Shipping


Every new order will ship out within the timeliest manner possible. An order confirmation will be sent via email, please be sure to check your spam folder. Our processing times range from 2-7 business days depending on volumes at any given time. Once your order leaves our studio, it should arrive anywhere between 5-9 business days more or less if no interruptions occur. You will receive a shipping confirmation with tracking once your order has shipped. Please note that your order may experience delays due to higher volumes, promotional events, holidays, inclement weather, and/or natural disasters. All orders are shipped UPS Ground. P.O. Boxes will ship USPS, which can take longer.

Shipping continental U.S. only at this time.




Layaway or Holds


Unforunately we cannot offer any holds on items at this time.




Disclaimer


Vintage items are imperfect due to age and may contain flaws. We do our best to provide photos that honestly reflect the character of the piece. Actual colors may vary slightly from photos. All items are sold as is condition. Please be sure to reach out to us with any questions prior to purchase, all sales are final on second hand merchandise.




Sales Policies


Antiques & Vintage: All sales are final on second hand merchandise.

RETURN POLICY:

We want you to feel confident shopping with us, so we will do our best to accommodate any concerns with your order.

Our return policy covers returns on most items that are in new condition (or like-new) up to 7 days after delivery. A Claims Form must be completed properly for our records and to help us to process the return. This form must be completed within 7 days of receiving your order, you will have up to 14 days to return the item(s) after they arrive. Items that cannot be returned are: all pantry / food items, antiques, vintage, customized items, or any items damaged from normal wear and tear of use.

In the event that you are unhappy with your purchase, we will do everything we can within reason to resolve the issue. Please fill out our claims policy completely and properly for our records and to help us resolve any concerns with your order.

We will email you a return label for approved claims, you will then be instructed to print the label and package up item(s) just as received for a safe return. A refund will be issued within 7-14 business days after receipt of returned item(s). We are unable to provide additional return packaging, and will not be able to refund the original shipping charge.

DAMAGED OR MISSING ITEM(S):

In the event that we may have missed an item, or perhaps an item has arrived damaged from shipment, we will be sure to get you a replacement or a refund. Please fill out our Claims Formfor our records and so that we can quickly resolve the issue with your order. We will cover the replacement shipping charges on damaged or missing items.

EXCHANGE POLICY:

Exchanges can only be made for like items. In example: different color, size, etc. Item must be of equal or lesser value. Items you wish to exchange cannot be used or have damage from normal wear and tear. Exchanges must be requested within 3 business days of receiving your order. We will not be able to refund any shipping charges on exchanges.Please fill out our Claims Formso we can properly assist you with an exchange upon approval. We will email you a return label for approved exchanges, you will then be instructed to print the label and package up item(s) just as received for a safe return. Replacement items will ship within 7-14 business days after receipt of return. In the even that the item is no longer in stock, we will issue either shop credit or a refund per our discretion.

PRODUCT AVAILABILITY:

Product availability is as shown on our website. We make every effort to display the most current and accurate product information based on our inventory. In the rare event that there is an error, we will notify you and include shipping date change or process a refund.

PRICING POLICY:

We sell to continental USA only at this time. All prices in our shop are subject to change, applicable taxes, and prices and shipping rates are subject to change. On the rare occasion that there may be an error in the price, descriptions or images we reserve the right to restrict those orders.

Please note, our business hours are Monday-Friday 9:00am-5:00pmPacific Standard Time, excluding national Holidays. We will do our best to get back to you as soon as possible during our regular business hours.




Contact Us


Please feel free to reach out with any questions, concerns, or all other inquiries. You can do so by clicking the "Contact" link at the bottom of this website. We will do our best to get back to you during our regular business hours as listed below. Our business hours are Monday-Friday 9:00am-5:00pm Pacific Standard Time, excluding national Holidays.




Coupons & Rewards


The available coupon code must be applied to purchase prior to checkout. We cannot cancel order or apply coupons after purchase. Only one coupon is code redeemable per transaction. We cannot adjust this once an order has been finalized. Please see the agreement at time of checkout. Please reach out to us with any questions prior to purchase. You can do so using the Contact Form linked at the bottom of this page.